ShootProof Release Notes

Google Pay is now available for international studios using Stripe!* Switch to Stripe today and make selling through your Galleries easier than ever.

*Stripe does not currently support studios based in Argentina, Chile, Columbia, Ecuador, Israel, Philippines, or South Africa

The new navigation menu is here to stay! Not only does this new layout prioritize key pages and make navigation easier, but it’s based on feedback YOU shared! 🙌

As requested, international studios have a new payment gateway option 🥁 — Stripe!* Make the switch to Stripe today — setup is quick and easy.

Not selling on ShootProof yet? Follow these steps to get started >

*Stripe does not currently support studios based in Argentina, Chile, Columbia, Ecuador, Israel, Philippines, or South Africa

As requested, we made it easier for clients to find and retrieve free digital downloads on iOS devices. 🙌

We nixed the confusing flow that auto-downloaded free image files to hard-to-find folders. Now, clients can easily download individual free digitals to their photos app! 

Remember how we said the first navigation update was laying the groundwork for more changes? Well, those changes are here. 💃 

Click the banner atop your ShootProof dashboard to trial the Beta experience, then click “Provide Feedback” (in the top left corner) to share your thoughts! 

Note: You can opt in and out of the new experience throughout the 30-day Beta.

There’s a new way to control what a client gallery looks like. 🙌  Well, sort of… 😉
Instead of manually clicking and dragging gallery photos to mix up their order, you can now click “Random” to do the work for you!

Searching in galleries is easier than ever now that clients can type to search in their Gallery’s drop-down menu! ✨ This will make it much easier for volume photography clients to easily find their album within a large gallery.

We’ve updated the Orders page so you’ll now see the name of the album a photo lives within beneath the image preview, plus we made it clickable so it takes the client directly to that album. If the image associated with an item doesn’t live within a specific album, they’ll see (and be able to click) “All Photos” instead.

Have a lot of products to offer? Then you’ll love this update! To make editing your Price Sheets easier, you can now quickly add all available lab products to a category by choosing “Select All.”

We’ve increased load speed significantly across all pages in ShootProof. 🏃 This update will be especially evident for studios with many notifications (specifically, high-volume photographers)!

Framed Prints are now available to studios with Bay Photo price sheets! 🖼️ Add this highly requested product to your price sheet to set yourself up for success in the new year.

To help clients envision their keepsake product in a real world environment, new custom scene renders have been added to Acrylic Photo Blocks displaying them on tabletops.

Music to your ears… 🎶 The song library for studios on the Ultimate Music Plan has expanded from 20k to 29k+ songs, while the library of each individual collection has (more than) doubled from 115 to 130+ songs! 🎉

To help clients understand the other purchasing options available when viewing packages, we’ve increased the size of the “Learn More” button and removed the term ‘a la carte’. We think this reads much clearer.

Ornaments are now available to studios with Bay Photo price sheets, just in time for the holidays! 🎄 Add this fun, giftable item to your offerings as the perfect add-on your clients’ won’t be able to resist.

To enable clients to see more product options when they shop from galleries, we've increased their view from one tile to two tiles per row on the product select drawer and Store landing pages on mobile devices.

Framed Prints are now available to studios with WHCC price sheets! 🖼️ We’re adding these one lab at a time (so we can get them to you faster!), so stay tuned for more lab-specific updates.

We’ve just ticked another request off the list by making it easier for volume clients to find their albums within nested album structures. 🫡

Before this update, the drop-down menu only showed the album and/or sub-album name. Now, however, you’ll see each album and sub-album name breadcrumbing the client to their destination.

A handful of studios requested that we disable in-room previews entirely for items in custom, self-fulfilled product categories so that those items are not rendered hanging on a wall (although if you want to proudly hang an album, we won’t stop you).

To accommodate this request, we’ve made it so any item within a custom, self-fulfilled product category will not render in-room previews.

We’re back with ANOTHER Gallery Store improvement you requested. 👍 

To prevent sticker shock, we updated the “buy all digitals” workflow so the per digital price for all gallery photos will not display when a user clicks “Buy all photos” IF you’ve set an album and/or gallery price.

Great news for holiday shopping! 🎄 The shipping fee for orders containing only WHCC cards has decreased from $19.99 to $12.99.

As requested, we increased the visibility of product sizes and digital download purchase options, including the "all photos in albums" and "all photos in gallery" options. Now gallery visitors will see all available sizes and purchase options in a grid, rather than a dropdown menu.

Additional users with read-only access to ShootProof Pay can now easily navigate there through the "Commerce > Payments" menu item.

We streamlined the shopping experience so gallery visitors are dropped directly on a product category page (like the Prints page) or the Packages page when that’s the only category offered.

They will now skip the page that previously showed a single tile.

After learning the product previews for digital downloads were rendering strangely for some studios, we made some changes! No more zooming in or cropping issues. 

Now, the image that populates the computer monitor ⬇️ maintains its original aspect ratio to preserve the image as-is. 

Plus, we removed the icon overlay for an unobstructed view. 👍

Questions? Check out the Store FAQ >

Acrylic Photo Blocks are now available to studios with Bay Photo price sheets! 😍 Stay tuned as we continue to add them to more labs.

No favorites yet? No worries. 👍 

As requested, we updated the look of this page when a gallery doesn’t have any favorited images yet. Check it out. 👇

According to your feedback, the non-clickable radio button appearing on images in the package builder, compare view, and the new Gallery Store was confusing. That’s why we made it AND the entire image clickable.

Some studios requested the ability to turn the new Gallery Store experience on or off, so we added a toggle 👇 to Shopping Cart Settings. 

It will let you disable the product-first shopping experience and hide the "Store" link in a gallery’s navigation menu. However, it will not affect the images and/or product previews rendered throughout the right-hand “shopping drawer” that houses the traditional photo-first shopping experience.

Questions? Check out the Store FAQ >

More visual, user-friendly, and easy to navigate — the new Store experience where clients shop by product first is everything you asked for. Just in time for holiday sales, too! Details on the blog (and the new Store page!).

Acrylic Photo Blocks are now available to studios with WHCC price sheets! ✨ We’ll be adding these one lab at a time (so we can get them to you faster!), so keep your eyes peeled for more lab-specific updates.

Getting paid is easier than ever now that we’ve improved and condensed the process for setting up ShootProof Pay. Go see for yourself!

By early October, your holiday campaign should be well underway. Crazy, right? 🤯 Lucky for you, you have a NEW Holiday Sale Email Campaign that’ll give you a massive headstart, plus a step-by-step guide on setting up your holiday campaign in ShootProof. Download now >

As requested, price sheets have gotten a makeover! We’ve revamped their look, layout, and function so they’re more intuitive and easier to navigate. They’re even mobile-friendly now! Details on the blog 🙌

You asked, we listened! You can now set a Gallery’s Linked Contact as the audience for your Email Campaign. 🙌 This means you can get more specific with your messaging so it really resonates.

Never again will a client order a 5x7 canvas thinking it’ll make a great statement piece on their wall. That’s because they’ll now see two in-room previews that reflect the ideal way a product should be displayed.

Sharing is caring. 💗 The photo limit for mobile apps has increased from 100 to 250, so you can now include more of your beautiful images in these custom digital photo albums, perfect for clients to share with family and friends!

We don’t want your clients to shop til they drop, but they should certainly shop and spend more thanks to these updates. Head to the blog to discover how we’ve put both gallery photos and the items clients purchase front and center in our new-and-improved shopping experience.

In preparation for a new-and-improved ordering experience for your clients (launching later this week!), we've added expert-written product descriptions that will preemptively address their questions so you won't need to explain the difference between glossy and lustre ever again.

The photo grid has been optimized to significantly increase performance and speed. Your clients can now enjoy faster load times, especially in higher volume galleries.⚡️

You now have the ability to showcase the cover photo as a Banner Image and save it as a Preset. Head over to your gallery settings in 'Layout' to see this option in action.

The cropping tool now supports circular crops, making it easier for your clients to visualize (and purchase) round products like magnets and buttons!

More gallery updates are here! It’s now easier for clients to proof photos, make their selections through favorites and labels, and enjoy a modern and beautifully branded experience. Learn more about the improvements on the blog.

The flow of the password screen has improved for private albums! It now allows your client to try again after selecting “cancel”. Previously, they would get stuck on an empty page.

The cropping tool has been updated to include full screen edit on desktop, a new undo and redo feature, a new zoom functionality, and more. The result? Easier photo editing and purchasing for you and your clients! Learn more on the blog.

We've added an additional "Create Gallery" button to the navigation menu, so the core functionality you need is always at your fingertips with fewer clicks to get the job done!

We fixed a pesky little bug disabling the "Add Photos" button for galleries in specific scenarios. Now...go forth and upload your images to your heart's content!

You asked for gallery upgrades, and oh boy — did our Engineering Team deliver!

‍Learn all about the updated mobile experience that will make navigating through galleries a dream.

The subscription experience for new users is better than ever! Photographers joining the ShootProof family can evaluate savings with annual vs monthly payments, change their plan, and make their first payment all on a clear, concise page.

Rest easy...a bug has been fixed to ensure no orders slip through the cracks into production if the payment method fails.

Consider the beans officially spilled. 🫘

Yep, it's a release note on release notes! How's that for inception? Here's where you can find regular updates on the work we're doing to enhance ShootProof.

Order hiccups? No thanks!

We have a new, improved, and automated process behind-the-scenes that communicates between our lab partners and customer service team to ensure all orders are processed successfully and on-time.

Polished and branded and professional…oh my! 🌟

We’re in the process of modernizing our gallery experience. See what we’ve updated so far, and how it will elevate your brand, in the blog.

To the left, to the left… 👯‍♀️

The new navigation menu is now live for all studios 🎉 And it’s — you guessed it — now on the left side of your screen! Learn why (and which of your requests we’ve implemented so far) in the blog.

Call me the (ex)Terminator, because we’re squashing bugs left and right. 🪲

Once we learned a studio’s client downloaded digitals despite payment not going through, we squashed the bug, ensuring the system properly withholds digital files until payment is processed and confirmed. 🦟

Hand holding is cute and all, but it can also be a huge help — especially when it’s us holding a new user’s hand while they build their first gallery. That’s exactly what the new guided onboarding flow provides. 👭 (Only new users will see this)

Hit the road, Jack!

We fixed a bug where a non-functional download button occasionally made a guest appearance in vendor albums (without a rule enabled for it).

Since you asked so nicely... we added a Payments link to the navigation menu that takes you directly to ShootProof Pay.

You can now preview the front AND back of your clients' WHCC card orders before approving them and sending them off to the lab.